Insurance Claims

FAQ: Florida Roof Damage and Insurance Claims

When your roof is damaged and it’s time to file an insurance claim the process can be intimidating. Our experienced team can help you handle your roofing insurance claim and get your home back to normal.

It’s important that you get roof damage repaired as quickly as possible. Dealing with insurance companies can result in a number of delays, and the longer your roof remains damaged, the more damage can happen inside and outside your home. We’re dedicated to providing superior roofing service to our customers and to helping our customers expedite insurance claims.

Here are the most common questions we get from customers like you:

Q: Should I call my insurance company first?

A: Not necessarily. Our roofing experts can tell you whether or not you meet the eligibility requirements to file an insurance claim. If you’re not eligible, there’s no point in contacting your insurance company. As soon as you report the damage it counts as a claim, even if they don’t pay out. This could effect coverage and premiums in the future.

Q: Do I have to pay JKS to help me with my insurance claim?

A: No. We offer insurance claim assistance at no charge to our customers. We help you with the documentation and help you navigate the process from start to finish at no additional cost to you.

Q: Can I get back the depreciation?

A: Yes, in many cases! Often, homeowners can get back the depreciation that insurance companies  initially withhold. We will inform you of the process and help you complete the paperwork needed to recover your depreciation, which could amount to thousands of additional dollars back.

Q: The JKS quote is higher than the insurance adjuster’s estimate. Is this a problem?

A: This is very common. Your insurance company will often provide an estimate that is lower than our initial estimate. We frequently see issues or costs that the insurance companies don’t account for. We will repair your roof or install a new roof according to your insurance company’s specifications and at their determined price. You will only have to pay your deductible and we will work with your insurance company to resolve your claim.

Sometimes, our cost estimate includes some extra work that you have requested. For any extra work you request, we will give you a clear estimate at a great price!

Q: What happens if my insurance claim is denied?

A: We are here to help! Sometimes, insurance companies initially deny claims. Although it can be disheartening to receive a denial letter in the mail, we’ll help you go through the appeals process to resubmit your information for reconsideration. Often, we are successful and homeowners are approved after they appeal. Our experienced staff will do everything within our power to help get your roofing insurance claim approved and your home back to normal.

Contact us today for our help with your insurance claim

877-ROOFJKS (877-766-3557)